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The gamer away from Germany claimed €620 and you will confronted a good deduction fee of €29 when undertaking a withdrawal but try after exposed to an excellent re-confirmation processes. The player couldn’t upload far more files because of an upload restrict and thought it was a slowing down strategy perhaps bordering to your con. The challenge are fixed following local casino put-out and settled the new profits. The gamer away from Portugal got its account banned after attempting to withdraw €dos,100000 inside earnings. The fresh gambling enterprise stated the athlete try involved in deceptive items, which the athlete declined. A similar issue had took place to your player’s wife’s membership, and therefore contains €1,778.
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- The gamer out of Austria had their membership closed because of an so-called duplicate account, even with just that have one account and you can delivering precise information that is personal.
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The player out of Chile might have been prohibited instead after that cause. I contacted the brand new gambling enterprise and found out that the athlete are accused of creating multiple account and you will taking advantage of greeting bonuses. The fresh casino common the evidence of your terminology violations regarding the section of the athlete, therefore we declined that it ailment. A new player of Portugal has been waiting for a withdrawal because the the 3rd and you may just after placing the fresh fee from the membership, the fresh transfer is actually abruptly terminated. Interaction on the local casino could have been unsatisfactory, and the pro is merely seeking to claim their rightful winnings. I finalized the new criticism while the user don’t address our messages and you can inquiries.
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The player struggled to confirm its account since the local casino kept requesting the brand new data files. In the process of quality of your problem the gamer eliminated answering the messages therefore we had been forced to refute the newest criticism. The ball player of Canada had the woman account blocked rather than next cause. The gamer out of Austria had their membership prohibited rather than then factor. The ball player of Mecklenburg-Western Pomerania requested a withdrawal and you will discovered specific tech points impacting its balance. The issue try effectively fixed as well as the equilibrium are restored.
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